Cohere is an intelligent automation tool designed to help customer service teams resolve tickets faster while reducing costs. It has features such as AI that understands language, not just keywords, providing solutions, not just answers, as well as analytics to identify potential issues and content gaps. It also has AI that extracts knowledge from past conversations and can perform actions on customers behalf. With Cohere, teams can typically achieve a self-serve rate of 60%, go-live time of 3 days, and a 5x ROI outcome.
Paid plans
starts at $39.0 per month
글로벌 순위
#1,377,526 92,911
국가 순위
593,547 394,567
범주 등급
9,463 4,730
액세스
32.0K
반등률
63.91%
액세스당 페이지 수
1.87
평균 진료 시간
00:02:34
