Cohere is an intelligent automation tool designed to help customer service teams resolve tickets faster while reducing costs. It has features such as AI that understands language, not just keywords, providing solutions, not just answers, as well as analytics to identify potential issues and content gaps. It also has AI that extracts knowledge from past conversations and can perform actions on customers behalf. With Cohere, teams can typically achieve a self-serve rate of 60%, go-live time of 3 days, and a 5x ROI outcome.
Paid plans
starts at $39.0 per month
Global Rank
#1,377,526 92,911
Country Rank
593,547 394,567
Category Rank
9,463 4,730
Visits
32.0K
Bounce Rate
63.91%
Pages Per Visit
1.87
Avg Visit Duration
00:02:34
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Visits 473.81K Pricing Mode