Main Functions
Veyn.ai offers a suite of AI-driven products designed to go beyond simple answering, enabling proactive customer engagement and operational optimization.
- Autovox AI Speech Analytics: Uses NLP-powered voice recognition to analyze nuances in conversations, understand intent, and provide real-time insights.
- Autoknox AI Assistant (Chat Agent): AI-driven chatbots built to think on their feet, anticipate needs, and personalize interactions.
- Autovox AI Email Copilot: Integrates with CRM to craft personalized email replies with AI-driven precision, enhancing engagement.
- Autovox AI Voice Assistant: A platform that never sleeps, analyzing every word and translating it into instant, actionable insights for call evaluation.
Key Features
- Cloud Agnostic: Deploy solutions on-premise, public cloud, or private cloud, tailored to compliance and business needs.
- Advanced Analytics: Gauge customer sentiment and agent compliance in real-time, identify performance gaps, and generate targeted training needs.
- Copilot Mode: A human-friendly interface that enhances efficiency and accuracy through AI, ensuring top-tier customer service.
- Omni Channel: A scalable omnichannel platform providing seamless, end-to-end support for customers and business units across all channels.
- Multilingual: Extensive language support and dialect versatility ensure the ability to cater to a global audience.
Target Users & Use Cases
The target users are enterprises seeking to improve customer service efficiency and experience, particularly contact centers in industries like telecommunications, banking, and e-commerce.
- Telecommunication: Automates routine inquiries, reduces wait times, and enhances engagement, improving customer satisfaction.
- Banking: Implements solutions to bolster security infrastructure and streamline fraud detection for a significant boost in security resilience.
- E-Commerce: Adopts solutions to optimize logistics, streamline order processing, and improve delivery timelines, resulting in a substantial reduction in delays.
- Solutions: Also applied to Quality Assurance, AI Knowledgebase, Cost Optimization, and HR Helpdesk.
Core Advantages
Its core advantage lies in providing a 'revolution' in transformation, not just automation. The AI 'listens, learns, understands, and acts,' anticipating needs, identifying challenges, and seizing opportunities before being asked. It aims to turn overwhelm into opportunity and every call into a meaningful connection.
Pricing Model
Pricing is not publicly listed on the page; a demo must be booked to obtain a pricing plan.
- Temps De Collecte：2025-09-16
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Modèle De Prix：
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#Support client
#Chatbots d'IA
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