Main features: AI customer support solution including intelligent chatbots, AI Studio for customizing AI agents, human handoff, self-service helpdesk, voice response, team collaboration tools, AI writing assistant, real-time translation, AI analytics and debugging, and self-learning. Supports multi-channel deployment (websites, mobile apps, social media, messaging platforms). Core advantages: 24/7 service, autonomously resolving 87% of conversations, 8x productivity boost, 99% uptime; multi-language support; integrations with WhatsApp/Email/Messenger; browser extension and mobile app available. Typical use cases: automating customer inquiries, reducing human support load, improving customer satisfaction. Pricing: 7-day free trial, followed by monthly subscriptions or pay-as-you-go credits.