Tidio

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Main Features

Lyro AI Agent

  • Automatically answers common questions and performs recurring tasks
  • Can handle up to 90% of low-level support queries
  • Provides human-like responses, understands complexity, aligns with brand voice
  • Works across chat, email, and social media channels

Live Chat

  • Support website visitors in real-time
  • Shared inbox functionality
  • Visitor list and analytics
  • Improves shopping experience and conversions

Help Desk

  • Access all customer service tools in a single dashboard
  • Handle conversations and manage tickets
  • Multichannel support and ticketing system

Flows

  • No-code automation paths
  • Trigger at crucial moments in customer journey
  • Can increase customer conversions by 24%

Target Users

  • Small and Medium Businesses (SMBs)
  • Customer service teams
  • Ecommerce businesses
  • Marketing and sales teams

Key Advantages

  • 67% highest resolution rate in the industry
  • #1 AI agent choice for SMBs
  • Trusted by 300K+ brands
  • 50% resolution rate guarantee or money back
  • 120+ tool integrations

Pricing Model

  • Free start option available
  • Multiple paid tiers
  • Premium custom plans require contact sales
  • No credit card required to start

Typical Use Cases

  • Gecko Hospitality: 90% of repetitive tasks handled by Lyro AI
  • Integratec: 25% increase in qualified leads
  • Cove: 70% increase in self-service resolution
  • ADT: 30% CSAT satisfaction increase

Integration Platforms

  • Shopify, WordPress, Squarespace
  • Mailchimp, Hubspot
  • Zendesk, Zapier and 120+ more tools

  • 収集時間:2025-10-24
  • 価格設定モデル: Contact for Pricing Freemium Paid

#カスタマーサポート #Eコマース #セールス Contact for Pricing Freemium Paid Website App Browser Extension

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