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AI Agent & Knowledge Base: Train intelligent AI agents on your own data, integrated with generative AI, to provide accurate and consistent responses and achieve non-stop customer service.
Human-AI Handoff Framework (Fibonax): Bridges the gap between swift AI responses and human insight, seamlessly escalating complex issues from AI to human employees and vice versa.
Enterprise Capabilities: Fully GDPR-compliant; supports on-premise deployment with an open-core platform guaranteeing full data control and no vendor lock-in; Single Sign-On (SSO) integration; seamless tech stack compatibility (including live agent consoles and VoIP systems).
No-Code Builder: Build customized generative AI agents with no code, fully scalable.

40% faster response time: Cut response times by streamlining workflows with AI.
70% reduction in tickets: Train AI agents with your data to manage inquiries autonomously.
35% increase in productivity: Boost task completion rates and automate repetitive tasks.
Over 70% instant resolution rate: Instantly resolve more than 70% of customer inquiries.

Commercial & Retail (E-commerce): Enhance lead generation qualification, showcase hot deals, recommend products, and respond to inquiries.
Healthcare & Wellbeing: Provide 24/7 support, offer symptom information, and guide users on booking appointments.
Finance & Insurance: Create personalized CoPilots for daily workflows like credit evaluations or finding mortgages.
Technology & Telecom: Provide instant information access for field technicians and support customers on channels like WhatsApp.
Travel & Hospitality: Build an AI tour guide to answer questions on WiFi, check-out times, and nearby attractions.
Industrial & Utilities: Optimize workflows in manufacturing, logistics, and inventory management.
Public & Education: Offer self-service support for citizens and students.
Professional Services: Automate tasks, capture user info, and schedule appointments.