Crisp is a customer service platform that provides a website chat widget, chatbot, CRM, shared inbox, ticketing system, campaigns, knowledge base, status page, apps, integrations, help center, and videos to help businesses improve their customer service and engagement. Its proprietary MagicReply AI model allows artificial intelligence and humans to work together to provide personalized answers to customer questions. It supports multiple languages and channels, and offers automated summarization and audio-to-text transcription to make customer service more efficient.
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