NLPearl.ai

Core Features

• AI Voice Agent Pearl: Autonomous phone interactions like humans for sales, support, and various phone scenarios
• No-code Workflows: Build conversation flows instantly with prompts, no coding required
• Real-time Automated Actions: Execute API calls, call transfers, email sending, SMS sending, etc.
• Multilingual Support: Supports about 20 languages including English, Chinese, Spanish, French, German, Japanese, Korean, etc.
• Seamless Integration: Integrates with Google, Slack, Salesforce, Shopify and more
• Smart Analytics: Provides call transcriptions, recordings, smart tagging and real-time alerts

Key Features

• 24/7 availability
• Unlimited concurrent calls (depends on subscription tier)
• Supports both inbound and outbound calls
• Free US and Canada phone numbers included
• SOC II, HIPAA, GDPR compliant

Target Users

• Call centers
• E-commerce & retail
• Healthcare
• Hospitality
• Legal services
• Insurance
• Real estate
• Education
• Government

Pricing Model

• Free trial available
• Paid plans based on subscription tiers (1-3 levels)
• Additional agents can be added starting at $100/month each
• Custom solutions available for large enterprises

API & Integration

• Outbound Call API: Trigger outbound calls via campaign ID
• Call Info API: Retrieve call details, transcriptions, recordings, etc.
• Integrates with CRM systems, customer support tools, messaging platforms, VoIP systems

Typical Use Cases

• Order tracking and status inquiries
• Debt collection
• Appointment scheduling
• Customer support
• Sales lead qualification
• Satisfaction surveys
• Insurance claims processing

FAQ

Pearl can be used globally. Subscription includes free numbers for US and Canada, other countries available upon request. Platform supports unlimited concurrent calls based on subscription tier. Supports integration with existing tools via API including CRM systems, support tools, etc.